Privacy Policy

ClarionDoor is committed to protecting your privacy and the confidentiality of your personal information.  Personal information is any information that directly identifies or reasonably can be used to identify you.

This Privacy Statement explains how ClarionDoor uses the personal information that we collect or that you otherwise provide voluntarily when you communicate with us or use our services: (a) online through our public website; (b) the technology solutions provided to our customers; (c) live events; (d) our social media pages; (e) from other sources such as contracts or other agreements with ClarionDoor; (f) employment with ClarionDoor; and (g) any other written or oral communications between you and ClarionDoor. 

This Privacy Statement informs you of your rights with respect to your personal information that ClarionDoor collects, uses, and discloses. 

By using any of the ClarionDoor online services or by providing your personal information, you accept the policies and practices stated in this Privacy Statement.  Any reference in this Privacy Statement to the term “we”, “us” or “our” shall mean ClarionDoor.

Collecting your Personal Information

In order to better provide you with products and services offered, ClarionDoor may collect personally identifiable information, such as:

Personal Identification

First and last name; email address; telephone number

Employment Information

Job title; employer name

Your Preferences

We may note your preferred form of communication and marketing and record the interest you show in our services and products.

Social Media Account Information

When you interact with or follow our Social Media Pages, ClarionDoor may receive additional personal information from you, including personal information that is part of your profile relating to your social media accounts. Please review the applicable privacy policies for your social media accounts. We are not responsible for the data collection or the privacy practices of any social media accounts.

Information from Other Sources

We may also collect personal information about you from other sources, including commercially available sources through advertising or marketing campaigns.

Using your Personal Information

ClarionDoor collects and uses your personal information to operate and deliver the services you have requested:

Communications:

We use your personal information to communicate with you and others for reasons such as:

  • to give you information that you requested from us about our services or products;
  • to communicate with you regarding your account;
  • to advise you of changes to any of the ClarionDoor services or products we provide.

Business purposes:

We use and disclose your personal information in running our business such as:

  • to conduct data analytics in order to evaluate and improve existing, business operations, services, and products and develop new or improved features, services or products;
  • to confirm an individual’s identity and handle a request to know or delete personal information, as permitted by law;
  • in any other way we disclose when you provide the information; and
  • for any other purpose for which you give consent.

Legal:

We use and disclose your personal information for legal purposes such as:

  • to fulfill our obligations and enforce our rights under any contract between you and us;
  • to comply with legal and regulatory obligations and legal process such as court orders and subpoenas;
  • to respond to lawful inquiries from governmental, regulatory and other authorities; and
  • to obey all applicable laws.

Promotional Marketing:

ClarionDoor uses and discloses your personal information to provide you with information relating to new or improved service or product such as:

  • to deliver marketing content or promotional communications that may be of interest to you; and
  • to transmit direct marketing, including newsletters, emails or other information that you have requested.

Unsubscribe:

ClarionDoor uses and discloses your personal information to maintain a list of individuals who have unsubscribed from our mailings or electronic communications.

Sharing Information with Third Parties 

ClarionDoor does not sell, rent or lease its customer lists to third parties. 

ClarionDoor may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ClarionDoor, and they are required to maintain the confidentiality of your information. 

ClarionDoor may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ClarionDoor or the site; (b) protect and defend the rights or property of ClarionDoor; and/or (c) act under exigent circumstances to protect the personal safety of users of ClarionDoor, or the public. 

Tracking User Behavior 

ClarionDoor may keep track of the websites and pages our users visit within ClarionDoor, in order to determine what ClarionDoor services are the most popular. This data is used to deliver customized content and advertising within ClarionDoor to customers whose behavior indicates that they are interested in a particular subject area. 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by ClarionDoor. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ClarionDoor website. 

Use of Cookies 

The ClarionDoor website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ClarionDoor pages, or register with ClarionDoor site or services, a cookie helps ClarionDoor to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the same ClarionDoor website, the information you previously provided can be retrieved, so you can easily use the ClarionDoor features that you customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ClarionDoor services or websites you visit. 

Securing your Personal Information

ClarionDoor has implemented physical, electronic and technical safeguards to protect your personal information, consistent with applicable privacy and data security laws. However, we cannot completely guarantee security of your personal information. You can help safeguard your personal information by keeping confidential and private all user names, login, and passwords used to connect with ClarionDoor services where applicable.

If you have reason to believe or know that your login and password for the Portals, your account with us or your personal information has been compromised, please contact us at the email address or telephone number below.

Right to Deletion 

We will retain your personal information for as long as it is reasonably necessary, depending on the relevant legal and regulatory obligations and/or the duration of our business relationship with you, your employer or another related entity.

In certain circumstances, we may store your personal information for longer periods of time if we reasonably believe there is a possibility of a future complaint, dispute or litigation or there is another valid business reason the information may be necessary in the future.

We will securely delete or erase your personal information if there is no valid business reason for retaining that information.

Privacy of Children 

ClarionDoor is not intended for children. We do not knowingly collect or solicit personal information from anyone under the age of 13 without parental consent. We do not knowingly allow anyone under the age of 13 to register for any services. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at the email address or telephone number below. We expect all information provided by online users to be truthful and correct regarding age and other information provided.

Privacy Rights for California Residents

California Civil Code section 1798.83, also known as the “Shine The Light” law, permits California residents to ask for and receive from us once a year, without charge, information about their personally identifiable information, if any, that we disclosed to third parties for direct marketing purposes in the preceding calendar year, if at all. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared such information in the immediately preceding calendar year. If you are a California resident and want to make such a request, please submit your request to security@clariondoor.com.

Please note that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response. Please be informed that we are only required to respond to one consumer request in each calendar year.

ClarionDoor does not sell any of your personal information to third parties for their use in direct marketing, advertising, or promotion of their products or services.

“Do Not Track”

This is a privacy setting that you may set in your web browsers. If turned on, this setting directs websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing, to stop tracking your activity. Presently, we do not respond to “Do Not Track” browser settings or signals.

California Consumer Privacy Act

California Civil Code section 1798.100-1798.199 provides you with the following rights:

Right to know your collected personal information. You may request that we identify the (i) categories of personal information we collected about you in the past 12 months; (ii) the categories of sources from which the personal information is collected; (iii) the business or commercial purpose for collecting the information; (iv) the categories of third parties with whom the Company shares the personal information; and (v) the specific pieces of personal information that we have collected about you.

Right to know your disclosed personal information. You may request that we state (i) whether we have disclosed any of your personal information to third parties for a business or commercial purpose in the prior 12 months; (ii) list the categories of personal information that we have disclosed, if any, to third parties for a business or commercial purpose in the prior 12 months.

Right to request deletion of personal information. Subject to legal exceptions, you may request that we delete your personal information.

We will not discriminate against you for exercising any rights you have under the California Consumer Privacy Act.

If you are a California resident and want to exercise any right under the California Consumer Privacy Act, you may do so by contacting us at security@clariondoor.com. Please be advised we will first need to verify your identity using the information you input into the web form before you can exercise any of your rights. This information may include name, contact information, and information related to your relationship with ClarionDoor, but the specific information requested may differ depending on the nature of your request, in order to protect your privacy and for your security.

You may also exercise any right under the California Consumer Privacy Act through an authorized agent. We will need documentation verifying that your designated agent is authorized to act on your behalf. We may not be able to fulfill your request if we are unable to verify that the agent is, in fact, authorized to act on your behalf.

Under California law, we are only required to respond to such request from the same individual no more than twice in a 12-month period.

Changes to this Statement 

ClarionDoor reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 

ClarionDoor welcomes your questions or comments regarding this Statement of Privacy. If you believe that ClarionDoor has not adhered to this Statement, please contact ClarionDoor at: 

ClarionDoor | 17 El Paseo, Santa Barbara, California 93101 | security@clariondoor.com