Removing Friction – A Rough Notes Feature

Bolstering Distribution for E&S and Specialty Providers

By Dave Willis, CPIA

In some people’s minds, the insurance business is perceived to lag other industries in adopting technology to improve efficiency. That may not be entirely true. In the early 1950s, my dad helped pay his way through college by working in the data processing operation of one of the world’s oldest insurance companies. True story; I’ve seen the key punch cards they used to use.