insurance refunds

Are Premium Refunds a Good Thing, or a Sign That We Got It All Wrong?

Santa Barbara, CA – September 8, 2020 – Commentary by Michael DeGusta, ClarionDoor CEO, as featured in Insurance Innovation Reporter.

The latest industry trend has auto insurers rebating or discounting premiums to policyholders who likely didn’t use or have a need for paid-for coverage, and it looks good on the surface. Dig just a little deeper, however, and it may also be revealing a major problem in how risk is evaluated and used to determine annual premiums.

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