Category

insurance technology

Why Are We Still Talking About Digital Transformation?

Many date the beginnings of the insurance industry’s digital transformation to the emergence of cloud computing some 15 years ago. Others go back further, to the arrival of the commercial version of the internet in the mid-1990s. Some would trace the origins all the way back to the debut of personal desktop computers in the early 1980s or even to the introduction of digital calculators in the 1970s. 

Whatever date is correct, it’s clear that digital transformation in insurance has been underway for a very long time. So, why haven’t we moved on? Why are we still focused on digital transformation?

ITA Pro Chat with Michael DeGusta, ClarionDoor CEO

Santa Barbara, California – August 03, 2020 – When we talk about emerging technology tools in the insurance industry, Artificial Intelligence (AI) and Machine Learning are frequently the first words that come to mind. But the technology having the biggest impact on insurance today is probably Robotic Processing Automation (RPA), says Michael DeGusta, CEO of ClarionDoor. 

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